Busy, busy, busy…
Not a day goes by when there isn’t a whirlwind of activity in a successful real estate company:
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Tenants calling
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Contractors asking questions
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Direct mail going out
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Internet and social media advertising
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Chasing down motivated seller leads
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And a host of other small and big tasks
Running a real estate investing business ain’t easy. As investors, we try to do our best by tracking every single thing – possible deals in the future, businesses ideas (no matter how silly they are) and pending projects too.
Some companies even have weekly meetings where you share your progress, followed by daily planning sessions.
So, how is this relevant to us?
Well, it all ties into a major factor for success in real estate investing – communication.
Why Communication Is So Important
Clear and open communication goes a long way to ensure growth and success—in your personal or business relationships.
It really makes a world of difference if your team can:
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clearly define goals
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gather accurate information
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communicate who you are as a business
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what you offer
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how you can be of help to your target market
Investors have bird dogs in the field… Realtors… attorneys… contractors on job sites… tenants in apartments… and a host of other people to stay in touch with.
Let’s Bring Back Walkie-Talkies
While there are many apps that make communicating easier, we’ve come across one tool that steps up its game.
In the age of calls, texts and Wi-Fi, Voxer is an app that takes a trip back to memory lane. Dubbed as the ‘Walkie Talkie App for High-Performance Teams,’ Voxer is basically a freemium app that allows you to exchange voice messages with your team in real time.
Voxer is more than just a walkie-talkie app. It’s actually a really solid communication tool with a bunch of cool features:
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Live voice messages. You can send live voice messages to other Voxer users, turning your phone into a walkie-talkie. The only difference is that recipients can opt to listen to your voice messages live or at a later time. Plus, they can listen to them on different speeds – 2x, 3x or 4x. You don’t have to waste time coordinating with your team via emails, phone calls, or text messages.
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Group messaging. The walkie-talkie feature ends in the live voice messages. If you want to send out memos to your real estate team, Voxer’s group messaging feature and broadcast group lets you relay what you want to say.
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Private chat. Another cool feature is the private chat where you can send GIFs, URLs, create notes, videos, photos and even emojis to share. If you have something confidential to send, this feature ensures that your messages are encrypted with powerful algorithms. These messages are also deleted when you leave the chatroom.
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Disable notifications. You’re able to disable those pesky, unwanted notifications. Voxer also displays your location in the messages but you can disable this feature from the settings interface.
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Create teams. Voxer lets you create and organize your real estate team so you can communicate to specific teams (or to multiple people) at the same time.
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Available on desktop or laptop. It’s not just an app for your phone. Voxer for the web keeps your stationary/office team in the loop with latest info and tasks.
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Integration. You can use Voxer to not only communicate with your team, but also with your clients. All your data will be on one integrated mobile network.
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Real-time map. This feature lets you avoid delays by keeping you and your appointments on time. Their location lets you know how far your clients or colleagues are by accessing this feature.
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Push-to-talk. The instant push-to-talk feature lets you send short voice messages should you want to update your clients on a property they might be interested in or send your team a memo without having to send emails back and forth.
In an industry where communication is a form of investment, and where a fast response is the key to sealing that deal, establishing an effective communication strategy is important for you as an investor, because you need to:
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Communicate with buyers and sellers
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Work with vendors
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Get your message out
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Provide customer service
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Network with other investors
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Work with your team
In my experience, Voxer is more useful for real estate teams rather than for clients, leads or prospects (unless you recommend that they use the app).
Without an effective communication strategy, your team is prone to delays, mistakes, and miscommunication. Voxer helps you and your team save time, work smarter and stay informed – minimizing errors and business losses.
Speak Up
What communication tips do you have? Share below.
Be concise and communicate clearly. Don’t ramble when talking to people – they appreciate it and will retain more of what you say.
Ask for help. Solicit feedback from your team. Is your communication effective?
Have your team use 1 app when communicating. Let your team know the best way to communicate and stick to it. Solicit their suggestions.
JP Moses
is a real estate investor in Memphis, TN, with experience ranging from land lording to note buying, rehabbing, and wholesaling. However, wholesaling is the area that he enjoys most and where he bring the most experience and expertise to his students.